Privacy Policy

Last updated: 22 July 2026

World Trade Link Ltd (company number 08902781), 20–22 Wenlock Road, London N1 7GU, United Kingdom, is the controller of personal data collected through this website. Contact: contact@worldtradelinkltd.com.

Information we collect

We collect information you submit in contact and quotation forms, including your name, organisation, email, phone number, shipment route, cargo description, quantity, dimensions, weight, service requirements and message. We also process technical data needed for security and website operation, such as IP address, browser information, timestamps and consent choices.

Purposes and lawful bases

• To respond to enquiries and prepare quotations: steps requested before entering a contract and our legitimate interest in handling business enquiries.
• To arrange and administer confirmed services: performance of a contract.
• To prevent fraud, secure the website and keep business records: legitimate interests and legal obligations.
• To use optional technologies or third-party services: consent where required. Consent can be withdrawn at any time without affecting earlier lawful processing.

Who receives information

Data may be shared only as necessary with our hosting and email providers, professional advisers, carriers, freight agents, customs representatives, warehouses, hauliers and other suppliers needed to assess or perform a requested shipment. The site may use OpenStreetMap/Photon for location suggestions, Google Fonts, and Google Translate only when a visitor actively selects French. These providers may process technical data under their own notices.

International transfers

International freight enquiries may require information to be sent to suppliers outside the United Kingdom or European Economic Area. Where data-protection law requires safeguards, we use an adequacy decision, approved contractual safeguards or another lawful transfer mechanism.

Retention

Unsuccessful or preliminary enquiries are generally retained for up to 24 months after the last meaningful contact. Records relating to contracted services, invoices and legal obligations may generally be retained for up to six years, or longer where a claim, investigation or law requires it. Security logs are retained only for a proportionate period. Consent records and cookie choices are retained according to the settings described in our Cookie Policy.

Your rights

Depending on applicable law, you may request access, correction, erasure, restriction, portability, or object to processing based on legitimate interests. You may withdraw consent at any time. Contact us to exercise a right; we may need to verify your identity. You may also complain to the UK Information Commissioner’s Office at ico.org.uk.

Security

We use proportionate technical and organisational measures, including access controls, encrypted connections, security monitoring and restricted administrative access. No internet transmission can be guaranteed completely secure.

Cookies and choices

Our Cookie Policy identifies cookies and external services. Non-essential technologies are controlled through the consent banner. You can change or withdraw your choice at any time using “Cookie preferences” in the footer.

Children and changes

This business website is not directed to children. We may update this policy when our services, suppliers or legal obligations change; the revision date above will be updated.